Privacy Policy

Effective date: July 13, 2026

This Privacy Policy explains how Jav's & Co Jewelry ("we," "us," or "our") handles information when you visit this website or contact us. The short version: this is a simple informational website. We collect as little as possible, we use Google's measurement tools to understand how the site is used and to count calls placed from it, and we never sell your personal information.

Information you give us

If you use our contact form, we receive what you type into it: your name, email address, message, and phone number if you choose to provide one. If you call or email us, we receive whatever information you share in that conversation. We use this information for one purpose: responding to you and handling your request. We keep it only as long as needed to do that.

Information collected automatically

This website uses Google Tag Manager and related Google measurement tools (such as Google Analytics) to understand how visitors use the site, for example which pages are viewed and when someone taps the call button. These tools set cookies and collect information such as your IP address, approximate location, browser type, and the pages you visit. We use this information in aggregate only, to see how the site performs; we do not use it to identify you personally. You can learn how Google uses this data at Google's privacy policy, and block analytics cookies through your browser settings or Google's opt-out tools.

Separately, our hosting provider automatically records basic technical logs when pages are requested, such as IP address, browser type, and the pages visited. These logs are used for security and to keep the site running.

Third-party services this site uses

A small number of outside services are involved in delivering this website. Each receives only what is technically necessary to do its job:

  • Cloudflare hosts and serves this website and processes standard request logs as described above (Cloudflare privacy policy).
  • Form processing: messages sent through our contact form are delivered to us by a form-processing service, which handles your submission on our behalf.
  • Google Fonts delivers the site's typefaces from Google's servers, which receive your IP address as part of serving the font files (Google privacy policy).
  • Google Maps powers the map on our contact page. Google may collect data when the map loads (Google privacy policy).
  • Google Tag Manager and Google Analytics measure site usage and calls placed from the site, as described above (Google privacy policy).

How we share information

We do not sell, rent, or trade your personal information. We share it only with the service providers listed above (solely so they can perform their functions), or when the law requires us to.

In-store transactions

When we buy gold or silver in the store, North Carolina law requires us to record certain information about the transaction, including details from your government-issued photo ID. Those records are created in the store, not through this website, and are retained and disclosed only as the law requires.

Security

This website is served entirely over HTTPS, collects no information beyond what is described here, stores no customer database, and processes no payments. Limiting what we collect is our primary security measure: information we never collect is information that can never leak.

Children

This website is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has submitted information to us, contact us and we will delete it.

Your choices

You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. Send your request using the contact details below and we will respond promptly. Nothing on this site requires an account, and you can browse it without submitting any personal information at all.

Online purchases

We do not currently sell products through this website. If we add online sales in the future, this policy will be updated first to describe exactly what additional information (such as shipping and payment details) would be collected and how it would be handled.

Changes to this policy

If we change this policy, we will post the updated version on this page with a new effective date. Material changes will be noted plainly at the top of the policy.

Contact us

Jav's & Co Jewelry
3208 W Gate City Blvd, Suite C, Greensboro, NC 27407
(336) 799-0102
info@javsjewelry.com